ZENworks Consultant Resume

Contact information

Brian U. Kumar

17 Street

Boston  

Massachusetts

Career objective 

Looking for a challenging position of the ZENworks Consultant Resume the reputed University with a view to use my wide experience for the benefit of the organization.

Career path

 

(12 Jul 10 – 24 Sep10) Electrician Mate 

Cable and wiring a 2-wire fire alarm system in the Kings CollegeHospital.

 

(16 Jan 07 – 06 Jul 08) Telecommunication Engineer – Opal Telecom

Fault finding and resolving network issues on the multi-capability box providing the internet services for TalkTalk Communications. 

 

 

 

(21 Feb 05 – 28 Oct 06) Frames Engineer – British Telecom

Migrating Broadband providers onto British Telecom exchanges throughout the United Kingdom- known as the project, local loop unbundling. The role also included the provision, repair, rearrangement and maintenance of copper circuits on the distribution frames within the exchange. Work tasks would be retrieved and likewise closed from a laptop PC. Breakdowns of the essentials were:

 

 

 

(11 Nov 03 – 29 Oct 04) Construction Project Manager – Construction Industry

Teamed up with a person that ran a property company. Our company ranged from developing a property to new-builds. The property or site would be purchased and building works would begin as soon as planning permission was granted. There was always a strict timetable to adhere to for sakes of maximising profit in the volatile property market. My role was to manage the site thereafter, hiring and firing of the staff; ensuring site was never short of material; liaising constantly with structural engineers to honour rules and regulations.

 

 

(30 Aug 02 – 30 Sep 03) Sabbatical 

 

 

(30 Oct 00 – 07 Jul 02) Network Support - Exhibition Centre of   (ExCeL)

Duties included administrating network and providing 1st and 2nd line user support for the exhibition clients:

• Configuring customer DHCP served internet access via a proxy server, direct internet access using a real IP addresses and Dial-Up access.

• Troubleshooting and testing the LAN and host equipment: VoIP telephone service, analogue, and ISDN equipment using test equipment all the way back to the CISCO switch.

• Managing file system backup on Hewlett Packard’s Omniback 3.5 platform.

• Terminating cat-5 cables.

Career path continued

 

 

(20 Mar 00 - 04 Sep 00) Network Consultant - Waran & Co., Solicitors

WordPerfect 5.1 to a Windows NT Terminal Client/Server platform running MSOffice2000, Outlook2000 and solicitor solution software package. The MSMail Post Office was configured on the server for internal email. 

 

 

 

(23 Nov 97 - 03 Mar 00) 2nd Line Support - Granada Media Group (LWT)

For the   site a 1500+ users base spread across three sites 

• Fault finding and solving faulty hubs, printers, hard drives and keyboard/mouse failure

• Working to deadlines to rollout remote sites for network access to the WAN and Exchange Post Office

• Create standard disk images using on IBM’s Powerquest disk image utility.

• Configuring laptop for world wide remote email access for Windows NT/9x/3.xx platforms

• Maintaining and updating host files, IP address and configuration procedure lists

• Configuring various Palm tops with PCs to synchronise address books and schedule lists

• Using ZENworks to remote control and resolve workstation problems plus resolving ZENworks issues

• Managing and creating accounts for Novell Netware 4.11 and Microsoft Exchange 5.5.

• Liaising with 3rd party hardware warranty company- escalating fault calls

• Restoring deleted files using Arcserve backup utility

 

 

 

(Jun 97 - Sep 97) 2nd Line Support - NCH Action for Children

A 500-user site providing helpdesk and second-line user support to Windows 3.11 clients running MSOffice 4.3

Microsoft Exchange 4.0 on a Novell Netware 3.xx platform. Configuring (3com) PCMCIA modem/network cards for laptop rollout.

• Configuring Novell Netware’s LanDial service for WAN access

• Helpdesk support of MSOffice4.3.

• Installing McAfee ant-virus software.

• Responsible for managing Arcserve’s nightly data backup routine.

• Restoring deleted files using Arcserve backup utility

• Advising on product purchases such as CDROMs, scanners and other peripherals.

• Liaising with 3rd party company’s to follow up and report equipment faults.

 

 

 

(Sep 95 - Jun 97) Network Administrator -Westminster College

Configuring, optimising a 1000-user network on a mixture of Netware 4.xx/3.xx and Windows NT 4.00 platform spanning four sites. Windows 3.XX/95 being the standard client. Also creating user accounts and organising data into existing file structure for drive mappings.

• Updating servers with service packs and maintaining the system backup using Netware’s own Sbackup.

• Managing virus-scanning software ensuring latest updates.

Maintaining the printing environment 

 

 

 

(Sep 93 - Sep 95) Customer Engineer - Datalect Computer Services Ltd.,

On site at the following companies: which supported in excess of 500 users: Bank Credit Lyonnais; Prudential;

Thompson Training Ltd. 

 

 

 

(Jul 89 - Aug 93) Field Service Engineer - Electronic Data Processing Plc., 

A UK-wide field service engineer interfacing daily with customers to solve their everyday computer and peripheral problems.

 

 

References

Brian U. Kumar

Manager

Wap Company.

Brian_Kumar@gmail.com