Sample Wholesale Distributor Administrative Assistant Resume
Contact information
Hans S. Gottesman
17 Street
Columbus
Ohio
Career objective
Looking for a challenging position of the Wholesale Distributor Administrative Assistant Resume the reputed University with a view to use my wide experience for the benefit of the organization.
Confident, initiative and experienced Assistant Manager with significant experience in both retail and catering management gained with major employers in the field, and proven skills in setting and achieving company’s goals through the development and motivation of staff and processes controls. Motivated professional with high attention to details and a sound commitment to customer focus and the management skills needed to motivate a sales team to exceed sales targets. Now looking for a position with a recognized leader in the field where these skills can be used to achieve quality results and the highest level of customer satisfaction.
KEY STRENGTHS:
Drive and motivation: promoted to Assistant Manager in Leisurextra, part of Crown Group, a leading independent organisation of 15 individual dynamic companies in the food, marquee, equipment hire and staff industries which has the best resources to enable any corporation, organisation or event organiser to fulfil the demanding requirements of today. Proven track records of Deputy Manager with regional leading multimedia company GELIOS and distributor company TOV”UkrTitan”. Personally undertook extensive staff retraining program at GELIOS to make service something truly memorable.
Solution-focused: exceptional skills in multitasking and able to identify problems and apply creative solutions for positive outcomes.
Professional attitude: 7 years’ sales experience with a clear track record of success leading to steady upward promotion. Diplomas in Business Administration and IT, and ACAS Equality and Diversity Training Course.
Accuracy and attention to detail: administered a high volume of documents and records to the highest degree of satisfaction.
Client focused: used to dealing with sometimes complex cases courteously and efficiently as well as being trained in customer focus in a retail and catering environment. Dedicated to customer service with a passion to teach and consistently achieve company objectives.
KEY SKILLS:
Confident and ambitious
Numeracy and computer literacy
Analytical
Coaching and training
Energetic and hardworking
Meticulous attention to detail and natural ability to be organized
Interpersonal skills
Down to earth with “can do” attitude
Quick learner
Ability to carry out administrative tasks and results focused
Ability to meet targets and deadlines
Reliable and trustworthy
Excellent computer skills
CAREER ACHIEVEMENTS:
Crown Group (Leisurextra Ltd, ’s Flying Chef Ltd), (Chelsea,
August 2008 to August 2010
Assistant Manager
Duties included:
Responsible for day-to-day running of coffee shop and management of 5 staff members
Responsible for managing the recruitment, interviewing, induction, training and appraisal of unit staff members
Direct supervision, motivation and discipline of unit staff members
Control on standard operating procedures are adhered to by staff
Effective communication with clients and customers and control on high standard of customer service at all times
Observed the correct preparation, presentation and holding of all foods, thereby ensuring that food served is not a danger to the health of consumers
Minimized of wastage
Documentation and manuals control – Food safety, HACCP, Health & Safety, Risk Assessments
Health & Safety control, ordering and security of all food and beverage stocks
Managed of cash takings, floats and banking
Responsible for staff rota and wage returns
Assisted in stock take by company auditors – invoices, sales, wastage, hospitality
Assisted in controlling annual budget and archiving financial targets utilizing labor and other resources effectively and efficiently
Key achievements:
Promoted to Unit Manager in November 2009. Transfer hasn’t been completed due to internal changes in Leisurextra
Developed and wrote training manuals for staff
Maintaining and servicing existing customers while developing new
Developed good knowledge of employment law and discipline handling
Improved stock control and shrinkage
Got thorough understanding of Health & Safety regulations
Reorganized office operations
Introduced new products and promotion ideas
Jobs 2 Go (City,
November 2007 to August 2008
Banquet Waiter/Bartender
Promoted to Assistant Manager at Leisurextra LTD in August 2008
Henry J Beans (Chelsea,
March 2007 to April 2008
Catering assistant
GELIOS (Kharkov, Ukraine)
February 2005 to April 2006
Deputy General Manager
Duties included:
Responsible for day-to-day management of 11 staff members
Carried out planning and conducted the financial reporting of retails
In due time prepared the monthly financial estimate and summary reports for financial director
Skillfully managed over the employees who are responsible for purchase and sale of goods
Has expanded assortment of the offered goods owing to its communications and arrangements with wholesalesuppliers
Managed approach to the decision of arisen problems
Key achievements:
The work of shopping centre is optimized
The field of activity of the company has extended
The quantity of clients has increased by 25%
Overall profit increased by 23%
Coordination in system engineering of accounting of the goods and the documentation
Traced mistakes in company software, debugged an information network of the company
Introduced comprehensive staff training schedules, resulting in improved service to customers and maintaining and increasing GELIOS’s first-class reputation
Developed HR recommendations, reducing staff turnover and increasing efficiency and productivity
Increased customer service scores through a focus on implementation of new customer service standards
TOV “UkrTitan” (Kharkov, Ukraine)
May 2003 to January 2005
Deputy of Sales and Quality Manager
Duties included:
Process controls and monitoring process capability
Managed quality control, budget and timetable requirements
Control over inventory and vehicle supervision and on-line supply
Maintained the documentation of business process
Key achievements:
Improved stock control and shrinkage
Improvement of service efficiency resulted in reduction of service costs by 14%
Increased speed in order processing
Liaising with distribution department to ensure efficient service to customers
Promoted from Warehouse Assistant to Deputy of Sales and Quality Manager in March 2004
CERTIFICATES & TRAINING:
Food Safety, March 2009
ACAS Equality and Diversity Training, June 2010
EDUCATION:
Diploma in Business Administration (Level 7), British Institute of Technology & E-Commerce
, January 2008 – August 2008
IT Course, Pimlico Academy
November 2006 – January 2009
Business English, Shakespeare College
, October – November 2006
Stage 5 of the Callan Method in English, Callan School of English
October – November 2006
Masters degree in Informatics of Faculty of Applied Mathematics and Management, Kharkov National University of Radio Electronics
Kharkov, Ukraine, 2004-2005
Bachelors degree in applied mathematics of Faculty of Applied Mathematics and Management, Kharkov National University of Radio Electronics
Kharkov, Ukraine, 2000-2004
Economic and Maths, Kharkov State University Lyceum
Kharkov, Ukraine, 1997-2000
References
Hans S. Gottesman
Manager
Wap Company.
Hans_Gottesman@gmail.com
