Sample Underwriting Assistant Resume
Contact information
John S. Pequegnat
17 Street
San Jose
California
Career objective
Looking for a challenging position of the Underwriting Assistant Resume the reputed University with a view to use my wide experience for the benefit of the organization.
A dedicated and committed individual with considerable experience within target driven environments. An excellent communicator and co-ordinator who adopts a motivated, focused and flexible approach to all endeavours, remaining calm when working under pressure on an individual basis and as part of a team.
SUMMARY OF QUALIFICATIONS
2004 Certificate in Mortgage Advice & Practice
(Ce Map) Papers 1,2 & 3
Career summary
November 2009 Present - National Cash Advance, Chelmsley Wd, Birmingham.
Centre Manager
Maintain effective operation and continued growth of Centre relating to payday advances, cheque cashing, International money transfers and personal loans.
Review operating results of centre daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses.
Manage bad debt in line with company procedures.
Recommend and sell products and services to meet customer needs.
July 1998 February 2009 Ocean Finance & Mortgages Ltd
Tamworth, Staffs.
Asst Sales Dept Manager - January 2008 February 2009
Sales Dept Supervisor - April 2004 - December 2007
Manage, supervise and motivate a team of 18 Sales Executives and Loan Officers and to monitor against company standards.
Ensure that the borrowing needs of each individual customer are being met and highlight any training needs.
Ensure all administration within the department is completed in accordance with the firm s standards and procedures.
Deal with disciplinary issues within the team.
Use call monitoring to ensure that the team meet standards in all aspects of the telephone enquiry and sales process, and to offer feedback.
Check the data gathered to analyse each application has been assessed correctly in relation to the clients individual circumstances.
Maximize the potential of the underwriting team by encouraging and facilitating development.
Carry out appraisals and produce a team rota as necessary.
Distribute work within the team and monitor, assess and respond to individual workloads.
Assist with training of Trainee Executives and Loan Officers as required.
Maximize team production by resolving as many issues as possible within the department.
Sales Executive - July 1998 - March 2004
Achieving targets in a highly pressurized and competitive sales environment leading to being the top performing Sales Executive in both 2002 & 2003.
Converting telephone enquiries into new applications.
Assessing incoming applications and matching client circumstances and needs to a wide range of ever-changing products.
Learning lenders terms and criteria in order to place customer applications correctly.
Dealing with a wide range of customer queries throughout the application process and nurturing through to completion stage.
February 1986 - June 1998 Ashby Insurance Brokers, Birmingham
Branch Manager
Supervise a team of up to six personal lines insurance clerks.
Dealing with client queries and providing advice and information both face to face and via the telephone.
Obtaining new business through telephone enquiries.
Responsible for chasing policies due for renewal to retain business.
Conducting on the job training for new staff.
June 1981 - February 1986 Shipton Insurance Services, Birmingham
Personal Lines Insurance Clerk
Dealing with high volumes of customer queries and claims both face to face and on the telephone.
Processing incoming mail and paperwork and handling other administrative tasks.
Converting new business and retaining renewals.
education
1976 - 1981 Barr Beacon Secondary School,
Maths O Level grade B
English Language O Level grade A
Statistics O Level grade B
English Literature O Level grade B
History CSE grade 2
French CSE grade 3
Geography CSE grade 3
Accounts CSE grade 2
Interests and activities
Sport
Music
Reading
General family activities
References
John S. Pequegnat
Manager
Wap Company.
John_Pequegnat@gmail.com
