Sample Program Coordinator Resume
Contact information
Brian S. De Larzac
17 Street
Houston
Texas
Career objective
Looking for a challenging position of the Program Coordinator Resume the reputed University with a view to use my wide experience for the benefit of the organization.
I have considerable administration experience and have excellent customer focused skills. I am a good communicator when dealing with staff and external customers at all levels. I am organised, able to use my initiative, a team player and ensure all activities undertaken are successfully concluded. My skills are easily transferred to the vacancy.
Work Experience
2009 – present Programme Coordinator & Materials Review (Manchester
Metropolitan University)
Coordinate all aspects of organising training events for external School Business Managers (SBM’s) including the booking of venues, preparing all the data required for delivery of the programmes
Evaluate information from feedback
Detailed reports
Review all new materials that will be used on future training programmes
Prepare Power Point’s for delivery of the programme
Maintain accurate records of all SBM’s taking part in the programmes
Liaising with the National College
Providing support and assistance for my colleagues
Assisting in the administration for the Diploma of School Business Management (DSBM) and the Certificate of School Business Management (CSBM)
Research for new materials
Meeting and greeting of visitors to the Centre
Data entry
2005 – 2009 Conference and Events Co-ordinator (Manchester
Metropolitan University)
Manage all aspects on an Event from initial enquiry to post event stage in accordance with the MMU Standards
Proactively sell the University’s facilities to maximise profitable sales
Conduct ‘showrounds’ in an efficient and professional manner
Ensure client satisfaction is paramount
Liaise and support organisers as necessary to ensure a successful event
Deal with all enquiries to customer service standards
Conversant with University’s conference facilities and services
Communicate effectively with other University departments
Good working knowledge of Windows based applications
Use Kinetics booking programme
2003 – 2005 Shop Manager (Iron Maidens)
Developed positive customer relations
Prepared and maintained staff salaries
Managed all administration
Serviced suppliers accounts – ordering consumables and arranging payment
Supervision of staff
2002 – 2003 School Supervisor (Highfields Primary School)
Assisted teachers in classroom duties
Organised pupils classes and breaks
Liaised with parents
1988 – 1991 Sales Administrator (Portmeirion Pottery)
Received and processed orders for UK and export markets
Liaised with warehouse and production departments
Provided credit control
Arranged deliveries
Responsible for after service customer care
Worked with and organised a team
1986 – 1988 Sales Executive (Taylor Freezer UK plc)
Created and maintained strong positive relationships with customers
Developed customer leads and follow up on referrals
Expanded sales of capital equipment
Provided customer support – on-going after sales service
Conducted site visits
Assessed customer needs
Maintained administration – arranged customer finance and managed accounts
Serviced area from Oxfordshire to Essex and north London
Worked to targets
1984 – 1986 Senior Sales (Dixons Ltd)
Supervised staff
Developed sales to meet targets
Managed administration
Carried out stock maintenance
Dealt with customer complaints
1981 – 1984 Manager (PSI Shop)
Managed 2 shops – sports and high end goods
Supervised and managed staff
Managed supplier Accounts
Produced business plan
Maintained stock control
Responsible for purchasing
Controlled administration – staff wages, profit & loss, etc.
Customer liaison
Development & Training
Institute of Leadership & Management – First Line Management
Welcome Host
Customer First
The Change Manager
Disability Awareness Training
Managing Meetings
Problem Solving
Time Management Skills
First Aid at Work
Fire Warden Training
Effective Communication & Interpersonal Skills
Dealing with Change
Kinetic Handling
Equal Opps and Diversity Awareness
Excel 2002 Foundation
Level One Health & Safety
Negotiation Skills
Assertiveness Skills
Personal Stress Management
Front Line Equal Opportunities
DSE Assessor
Defrib trained
Education
1998 – 2000 Human Biology, BSc (Staffs Uni)
1997 – 1998 Access course for higher education (Cauldon College)
1997 – 1998 Clait level 1 (Cauldon College)
1971 – 1977 6 ‘O’ Levels incl. Maths and English (Various Schools)
References
Brian S. De Larzac
Manager
Wap Company.
Brian _De Larzac@gmail.com
