Sample Operations Management Resume
Contact information
Bren S. Kuzy
17 Street
Boston
Massachusetts
Career objective
Looking for a challenging position of the Operations Management Resume the reputed University with a view to use my wide experience for the benefit of the organization.
An experienced Operations / Sales Manager with a proven track record of success in heavy duty machine and vehicle manufacturing market sector.
Providing high-level commercial and operational control to build consistently improved business performance and enhanced efficiency.
A strong pro-active leader, empowering staff to take ownership, providing coaching and mentoring to build cohesive teams working together to achieve individual targets and company objectives.
Results oriented and customer focused, with excellent relationship management skills.
Experienced in change management, sourcing potential new production premises, budget management, P&L accountability, contract management, facilities management, H&S awareness for mobile engineers and workshops and conducting risk assessment & inspections.
Sourced new premises for Anker, implementing all facilities & ensuring full operational capability
Managed the after sales function, working with suppliers to significantly reduce delivery costs
Successfully achieved career progression based on performance and operation capabilities
2006 to 2008: Avery Weigh-Tronix
Service / Operations Manager
Responsible for managing 14 service technicians and the Maidstone Branch
Managed all performance appraisals, training and development
Managed all H & S procedures for the technicians and Maidstone Branch
Produced risk assessments and method statements for all tasks
Responsible for meeting budgets, profitability and after-sales targets
Reviewed operations to identify improvement opportunities
1989 to 2006: Anker Forklift Trucks
1997 to 2006: Operations Manager – Queensborough
Responsible for managing all daily operations for the business and the 31 after sales staff
Managed all performance appraisals, training & development for support staff
Ensured the provision of comprehensive sales support and account management
Sourced, selected and recruited staff, ensuring the correct induction training was provided
Managed all H&S procedures for field service engineers, workshop staff & administration staff
Carried out regular H&S inspections & risk assessments to ensure a safe working environment
Played a pivotal role in the sourcing, design and build of the company’s new premises
Monitored the works schedule to ensure completion of the new premises on time & to budget
Introduced a change in the operation processes to increase efficiency and productivity
Successfully increased after sales turnover and profitability by 110%
Selected contractors for facilities maintenance based on best price & quality of service provision
Facilitated and led a strategic review of operations to identify improvement opportunities
1993 to 1997: Sales Manager – Sittingbourne
Responsible for all aspects of business management & commercial development opportunities
Appointed to lead sales generation, successfully achieving an increase in annual regional sales
Formulated and implemented sales and marketing strategies to drive business growth
Provided leadership & management of a motivated team of 3 sales & 2 administration professionals
Co-ordinated & reviewed sales plans, strategies and new sales channel development
Monitored and reported on sales performance, revenues, efficiency and general profitability
Established & managed training programmes and appraisal procedures for all key staff
1989 to 1993: Sales Representative – Sittingbourne
Responsible for identifying new opportunities to expand on existing customer base
Successfully targeted and secured new business in the area of Sussex and Surrey
Introduced new marketing and sales presentation literature to increase sales opportunities
Expanded sales to include multi-accounts, managing accounts to generate new revenues
Successfully and continuously achieved and exceeded all performance targets
Sales Representative Jungheinrich (GB) 1984 to 1989
Field Sales Representative London Window Company 1982 to 1984
Production Manager Adjustoform Products 1977 to 1982
Production Controller British Productions 1971 to 1977
Microsoft Office (Word, Excel, PowerPoint, Outlook), Internet Explorer
Sales Management Training
3 ‘O’ Level qualifications – Mathematics, English Language, Woodwork
Date of Birth: 5th June 1954
Full clean Driving Licence
Interests include golf, football, music & theatre
References available on request
PROFESSIONAL OVERVIEW:
CAREER HIGHLIGHT INCLUDE:
CAREER HISTORY:
EARLY CAREER INCLUDES:
KEY SKILLS & EXPERIENCE SUMMARY:
PROFESSIONAL TRAINING & QUALIFICATIONS:
References
Bren S. Kuzy
Manager
Wap Company.
Bren _Kuzy@gmail.com
