Sample MIS Executive Resume
Contact information
Brian S. Dayaram
12 Street
Houston
Texas
Career objective
Looking for a challenging position of the MIS Executive Resume the reputed University with a view to use my wide experience for the benefit of the organization.
Executive Summary
Experienced and commercially adept IT & MIS Director / Consultant with a proven track record of technical, operational and strategic management success with a demonstrable ability to apply technology solutions to business problems; delivering complex technology and business change within B2B, B2C, Corporate, SME, Facilities Management and Technology sectors. Results orientated inspirational leader and mentor with a motivational and hands on management style. Strong team player committed to success through creative and analytical thinking and stakeholder engagement. Delivering business improvement programmes on schedule and within budget through good commercial awareness, focus and determination; now seeking a challenging and rewarding opportunity within a forward thinking organisation.
Key Skills
Business Development: Change management, business improvement and analysis, understanding business drivers, design and implementation of long term strategies.
Strategic and Commercial Thinking: Continual research, analysis and evaluation; strategic vision and commercial acumen.
Stakeholder Management: Multi-level communicator, influencer, infectious passion, stakeholder mapping.
Competitive Edge: Design and implementation of innovative technology aligned to corporate goals.
Technical: Knowledge of all technology environments, critical, networks, telecoms, security, programming, servers, data design, data mapping, software development.
Leadership: Motivational leader and mentor, adaptable management style, delegator, ownership, complex cross project management, outsourced / off-shore, full resource management.
Project Delivery: Full lifecycle delivery from conception to handover, requirements gathering, scenario modelling, full documentation, Prince2 Executive Sponsor.
Compliance: Experienced ICO/Data protection officer, disaster recovery plans, procedure design and documentation, control matrix design and implementation.
Career Achievements
Candidate Quest Ltd 08/2009 - 08/2010
Technology led Recruitment Company with new to market business model.
Interim Commercial Director, 12 month contract.
Responsible for the commercial & IT strategy and development of the business from start-up.
Excellent opportunity to broaden my skills.
Created management team and led team through initial stages.
Wrote and successfully implemented business plan, designed and implemented procedural functions, led business automation project through full lifecycle.
Secured buy-in from stakeholders to raise finance.
Implemented marketing strategy, building network of leads and clients from zero to a database of over 2000.
Ensured business model matured, resulting in a five month period of 100% successful placements.
Created 5 year strategic plan, targets and monitoring functions; conducted smooth handover.
EBI Technology 08/2008 – Present
IT led Business consultancy and ‘Umbrella’ promoting the use of innovative solutions to enable client Business growth.
IT / MIS - Consultant / Interim / Contractor
Full day to day management of business and client delivery.
Contracted to many clients as IT Business Analyst or Data Analyst to analyse and resolve often complex business issues or programs. Ensuring client IT projects are delivered on time and to specification.
Providing Business intelligence and business analytics to ensure clients valuable Business data is analysed and used proactively to improve ROI, sales and client retention.
Led client project to improve their client retention and increase portfolio of services in an aggressive drop-shipping sector. Responsible for understanding client requirements, creating as-is and future schematics, stakeholder mapping, full warehouse management system specifications, Critical Chain Project Management, Data Mapping and EDI documentation.
Designed and introduced suit of agile two way EDI solutions connecting disparate client systems, integrated ERP systems from Brother, Canon, Fujistu Siemans, Siemans Nixdorf, HP and BT Syncordia with real time metrics and closure detail being returned. Large data-mapping documentation. Conformed to X12, EDIFACT, ebXML, uXML and mostly proprietary.
Uniter Group Ltd 04/2003 – 07/2008
UK's largest independent group of office print and communications sales, break-fix, bespoke Help-Desk, service and supply companies. Operating in the B2B, B2C, SME, Corporate, Manufacturer and FM sectors. One of four founding members, following merger between FLS Ltd and NFH Ltd, creating 20m company.
IT & MIS Director
Strategic IT management within a Group IT framework, delivering critical services to 200+ staff over 14 subsidiary businesses, leading teams of direct reports and delivering strategic operational management to a senior management team with full P&L responsibility. Portfolio based Director for subsidiaries and IT Business Analyst / Data Analyst for corporate and subsidiary projects.
Successfully developed business benefit analysis for the adoption of emerging IT technologies and developed and delivered on rolling 5 year technology strategies
Identified requirement for dynamic work scheduling, led project team to implement, increasing KPI & SLA attainment to > 98%, managed stakeholder perception and buy-in
Designed and introduced new monitoring software and procedures ensuring complex SLA targets could be visualised, measured, monitored and reacted to. Ensured stakeholder buy-in
Designed and introduced industry leading mobile field service system, reducing costs by 45% and triggering case studies by Nokia and BT
Designed new risk management technology to enable a global manufacturer to introduce an innovative sales solution, generating increased market share and generating 1.5m+ commission potential
Introduced agile EDI solutions to integrate disparate client and supplier systems increasing client satisfaction and retention plus dramatically improving stock and supply chain efficiencies
Increased efficiencies across business through introduction of fully integrated VoIP solution against stakeholder opposition
FLS Group Ltd 04/1997 – 03/2003
Office equipment and telecoms sales, servicing & break-fix repair company. Operating in the B2B, B2C, SME, Corporate and Manufacturer sectors. Promoted to Board in 1997 from subsidiary.
IT Director
Strategic IT management with full P&L responsibility. Directly managed senior management team.
Introduced high-availability technology ensuring core IT resilience, operational and cost efficiencies
Implemented key IT and Data Protection compliance procedures
Successfully reduced head office IT/IS costs, implementing thin client technology
Fully managed and controlled Y2K project and managed stakeholder resistance
Project managed new 2m office build and move.
Fax-Line Servicing Ltd 10/1988 – 03/1997
Office equipment and telecoms servicing & repair company. Operating in the B2B, B2C, SME, Corporate and Manufacturer sectors. Continual progressive promotion.
Service Manager, reporting to MD 04/1995 – 03/1997
Control of day to day management of service organisation with 8 direct reports and 150+ staff.
Successfully introduced real-time KPI monitoring and improvement systems
Improved profitability and efficiencies through innovative use of technology, streamlining stock management, introduction of EDI systems, implementing new telecoms solutions
Early Career
Technical Support Manager, reporting to MD 04/1992 - 03/1995
Field service data telecoms engineer 10/1988 - 03/1992
Qualifications
NEBS Management level 1&2
BTEC HND - IT Systems Design & Implementation
BTEC ND – Computer Studies
Various Leadership, Management, Communication and Presentation
Member of IIBA
References
Brian S. Dayaram
Manager
Wap Company.
Brian_Dayaram@gmail.com
