Sample Healthcare Business Analyst Resume
Contact information
Pol S. Dessau
17 Street
El Paso
Texas
Career objective
Looking for a challenging position of the Healthcare Business Analyst Resume the reputed University with a view to use my wide experience for the benefit of the organization.
ASSISTANT MANAGER / SENIOR BUISNESS ANALYST
BUSINESS PROCESS MODELLING (BPM) REQUIREMENTS MANAGEMENT BUSINESS PROCESS IMPROVEMENT Assistant Manager/ Senior Business Analyst with verifiable track record of managing complex IT projects and exceeding expectations. Expert in clarifying business requirements, performing gap analysis between goals and existing process and designing process and system improvements to increase organisation's productivity and costs. Extensive experience and functional knowledge in Insurance (PPI), Healthcare, Telecommunications sectors. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders. Consistent in quality deliverables on time and within budget. Additional areas of expertise include Business Process Modelling (BPM) Use case, Activity, Data Flow diagrams Endend requirements management Management of cross functional teams
Process Analysis
Requirements traceability Change control management Workshop facilitation
Gap Analysis Data Mapping Microsoft Office AGILE
PROFESSIONAL EXPERIENCE
April 2007 ¬ Present: ASSISTANT MANAGER/ SENIOR BUSINESS ANALYST ORGANISATION:
VIRTUSA UK LIMITED
Highly accomplished Assistant Manager /Senior Business Analyst, specialising predominantly in Insurance (PPI) sector and business process modelling (BPM). As part of vendor engagement, worked with clients like Cardif Pinnacle (BNP Paribas Group), British Telecom (BT) based in UK. Assigned to engagements based on demonstrated skills in businessanalysis, customer relationship management and project management. Demonstrated skills in interviewing, conducting workshops with business and technical leaders to gather and clarify business requirements. Developed businessprocess models, use case, technical mapping, roadmap vision and user manuals. Engage with cross functional team to provide requirements walk through and assist the teams through out project life cycle for requirements related support. Took lead role in numerous projects and consistently exceeded client expectations. Notable Achievements Include: With proven business analysis expertise, helped organisation to achieve and implement requirements related best practices. This included a structured approach of requirements gathering, managing artefacts, change control and managing scope. As part of best practices implemented business process modelling and capture detailed requirements through use case documents. Consistently achieving right first time on requirements deliverables, thus achieving cost and time reduction significantly during project life cycle. Achieved seamless transition and business acceptance on new business analysis techniques and requirements artefacts. Instrumental in influencing active business user's involvement during development & testing phases, which provides business with early visibility and understanding on the functionality being developed. This contributed in significant reduction in post production issues. Effective gap analysis and process analysis helped organisations reuse existing functionalities reducing new development costs.
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Mentored junior business analysts and helped client organisation to achieve resource self sustainability. Achieve consistent high quality deliverables often in dynamic environments within intense timescales
July 2003 ¬ March 2007: BUSINESS ANALYST ORGANISATION:
COVANSYS INDIA PRIVATE LIMITED (presently part of CSC)
Business analyst with extensive Healthcare functional expertise. As part of outsourcing engagement, worked with clients like Kaiser Permanente (KP), Southern California Edison (SCE) based in USA. Specialised in healthcareknowledge, business analysis, and onshoreoffshore operation models. Assigned to `Red' projects indicating troubled or highly sensitive projects. Notable Achievements Include: Exemplary business analysis and stake holder management skills led to bring projects back to `Green' status from `Red' Helped organisations achieve cost reduction by providing recommendations based on detailed process and gap analysis. Successfully handled and managed requirements for complex projects and delivered quality artefacts on time and budget. Getting requirements right first time helped organisations reduce multiple development iterations and post production issues. Received client recognition for work done towards business support. Helped client organisations to seamlessly transition projects to offshore development team, by playing the role of application Subject Matter Expert (SME).
Nov 2000 ¬ June 2003: SENIOR SOFTWARE EXECUTIVE ORGANISATION:
SOFTWARE TECHNOLOGY GROUP PRIVATE LIMITED
Responsible for design & development of web based projects Provided web based technology focussed trainings for top notch corporate development teams Ability to seamlessly adapt new technology proved as a great asset to the company in terms of reduced rampup or transition costs. Aug 2000 ¬ Oct 2000: TRAINING EXECUTIVE ORGANISATION:
RAM INFOTECH
Responsible for providing technical trainings in Java and EJB technology April 1998 ¬ Feb 2000: PROJECT TRAINEE ORGANISATION:
SARATHY MOTORS PRIVATE LIMITED
Responsible for development and maintenance of billing automation application Provide business recommendation based on process analysis in order to achieve constant process improvement Manage presales activities
EDUCATION & CREDENTIALS
Post Graduate Diploma in Business Administration (PGDBA) Symbiosis University, Pune India Bachelor of Science in Chemistry (B.Sc) Madras University, Chennai India ITIL V3 Foundation APMG Microsoft Certified Professional (MCP) Microsoft Corporation
References
Pol S. Dessau
Manager
Wap Company.
Pol_Dessau@gmail.com
