Sample Entry Level Management Resume

Contact information

Bruno R. Vallozzi

17 Street

San Antonio

Texas

Career objective

Looking for a challenging position of the Entry Level Management Resume the reputed University with a view to use my wide experience for the benefit of the organization.

- Good Customer Services/Sales Background

- Entry Level Management Skills

- Knowledge of and experience with computing and network support

- Great Telephone Manner

- Ability to assess a situation and provide a solution

- Experience of following company guidelines and procedures

- Typing Speed for 50 WPM

- CCNA1 Cisco Networking Certificate-

- Self Motivation to complete and exceed given targets

Employment History

Customer Sales Support Supervisor, Total Butler Head Office

County House, Bayshill Road, Chetltenham

Assisting Line Manager run the Team

Being a “Role Model” figure to the team in regards to Standards and Performance

Run hourly reports on Team Performance

Run daily team brief meetings

Dealing with calls which have been escalated through the team which require supervisory action

Liase with Business Managers to assist the Line Manager in generating sales leads.

This role also includes the responsabilities of a Customer Sales Support Agent

Customer Sales Support Agent, Total Butler Head Office

27/10/2008 — Present

County House, Bayshill Road,

Generating and placing new orders

Negotiation of prices

Dealing with Customer Complaints

Liaising with other departments to resolve problems

Outbound calling to competitors to acquire price information

Using the latest Microsoft Office software efficiently

Logging customer’s data onto the system

Exceeding Commission and Performance Based Targets

Issuing Customer’s with document’s E.G. Credit Applications, Invoices

Executive Sales Agent, BPS Contact Centre Services

Additionally IT Network Support

15/12/2007 — 26/10/2008

Eagle Tower, Montpellier Walk,

Personalizing and adapting sales pitch for customer’s needs.

Using internal data recording software to save customers details.

Following set commission based targets and guidelines

Building rapport and customer relationships

Regarding the IT network support, I have been used by my employers to help when there have been computer difficulties in the centre. BPS has sent me down to Wimbledon to integrate my IT knowledge to their own IT systems as the centre was moving floors.

I was then used to construct the network and get the systems running which include doing the following: Installing VoIP Phones, Installing Management and Agent Terminals, Patching Cisco PoE Router to floor and wall ports to enable systems to be connected to network, Indexing available IP Addresses and VoIP Phone Extension Numbers and setting up network connections on the systems.

education

GCSES

Broadoak Mathematics and Computing College, Weston-super-Mare

11 GCSE Passes Including:

(AA) ICT (Double Award)

(B) Citizenship Studies

I acquired the CCNA Networking Certificate in my Secondary School which the school funded me, The course covers basic Network IT fundamentals.

about me

I have lived independently since I left school and have also worked fulltime to support myself. I am an extremely dedicated and motivated individual. In my spare time, I visit my family and catch up with old friends in my home town of Weston-super-Mare. I also enjoy playing Basketball being an avid supporter of the Miami Heat.

References

Bruno R. Vallozzi

Manager

Wap Company.

Bruno_ Vallozzi@gmail.com