Sample Branch Office Administrator Resume
Contact information
Brian S. Kwan
17 Street
Boston
Massachusetts
Career objective
Looking for a challenging position of the Branch Office Administrator Resume the reputed University with a view to use my wide experience for the benefit of the organization.
PROFILE___________________________________________________________________________
I can work effectively in a team and efficiently as an individual. I have good people skills and an excellent customer service manner. I am confident and reliable. I am always keen to learn new tasks to help me improve my standards. I am able to keep calm under pressure and always like to ensure that I can help someone to the best of my abilities.
EMPLOYMENT DETAILS________________________________________________________________
February 2008 – Present Open Doors Uk
Administrator
General Administration duties
Data Entry
Dealing with enquires over the telephone
Filing, Photocopying, Faxing, Franking
Working to daily deadlines
July 2006- August 2006 Blitz Sports Corporation
Customer Service Manager
General Administration duties
Dealing with enquires over the telephone
Data Entry
Processed orders over the telephone
Downloaded web orders
Updated invoices
PDF (emailed ) invoices to customers
Chased up deliveries with the couriers
August 2006- January 2008 Blitz Sports Corporation
Shop Manager
General Administration duties
Data Entry
Processed orders over the telephone and also in the showroom
Updated invoices
PDF (emailed) invoices to the customers
Authorized Refunds and exchanges
Remerchandising
Checking off deliveries
Regular audits on the stock
December 2002- July 2006 Icon Men’s Fashion
Assistant Manager
Key holder, taking control in the managers absence
Daily paperwork i.e. Cash handling and daily banking, daily, weekly, monthly tasks
Supervising all junior staff; including all training purposes
Weekly payroll
Dealing with complaints enquiries; also dealing with refunds
Remerchandising stock
Checking off deliveries
Stock transfers to other branches
May 2002- October 2002 JJB Sports
Supervisor
provide assistance to the Store Manager
Customer service
Supervising all junior staff; including all training purposes
Remerchandising
Daily paperwork, Cash handling
March 2001- May 2002
Sales Assistant JJB Sports
Serving customers and dealing with complaints
Customer Service
Cash handling, and dealing with refunds and returns
Remerchandising displays
QUALIFICATIONS___________________________________________________________________
September 1985- July 1990 Hill Girls School
G. C. S. E.
Office Studies
Maths
English
Chemistry
History
German
ICT SKILLS: ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬______________
Average typing speed of 45 wpm
Excellent knowledge of all Microsoft Office Packages
Other Information________________________________________________________
I attended a computer course for ICT training and have working knowledge of using Microsoft Office Suite XP within the Microsoft Windows XP environment. Therefore, I have the ability to use MS Word, Excel and PowerPoint.
I have a full U.K Driving Licence.
REFERENCES: ________
Available upon request
References
Brian S. Kwan
Manager
Wap Company.
Brian_ Kwan@gmail.com
