Sample Administrative Management Resume
Contact information
Leo S. Bacauanu
17 Street
Chicago
Illinois
Career objective
Looking for a challenging position of the Administrative Management Resume the reputed University with a view to use my wide experience for the benefit of the organization.
We are a management couple that has a combined forty (30) years of working experience.
Both of us have gained invaluable opportunities between New York City, Central America, Europe, to the United Kingdom.
We both have European Union passports and are ready to work immediately.
Kevins professional experience is more Back of House, as a Kitchen Manager and/or Head Chef.
While Kerensas professional experience is Administrative, Legal, and Front of House.
We met three (3) years ago while both living and working in Costa Rica in the Hotel and Tourism industry of Marketing, Sales, and Timeshare.
Between the both of us we are very capable of running the day to day operations of a business.
From assistance with the finances, employee management, problem-solving, to employee and customer satisfaction we are the best candidates to be of service!
We have attached our individual curriculum vitas for your review.
To discuss our personal experiences and qualifications that we have to offer and to learn more about the right opportunity, please kindly contact us either via email or via telephone number.
Best Regards,
PROFESSIONAL EXPERIENCE:
Marketing Manager Consultant, Elite Destinations, Bucharest, Romania
06/10- 07/2010
• Assisted with initial start up of new marketing and sales office: Recruitment, interviews, set up
Administrator of The Ocean Hotel
01/10-04/2010
• In charge of key business systems of five (5) hotel departments: Back of House, Front of House,
Housekeeping, Reception, and Spa.
• Responsible role of Hotel key holder of over one hundred (100 +) employee personnel files
• Assisted with business runnings of Kaleidoscope Restaurant and Ocean Hotel Spa bookings.
• Purchase requisitions and purchase orders, deliveries, payment of hotel goods and invoices
• Management of all hotel pertinent information, events and functions paperwork, highly confidential
documents, risk assessments, electrical equipment asset register, management minutes, daily security
reports, Head of Departments holidays and daily locations, hotel finances and Zonal system
• Health & Safety Administrator i.e.
: Prime System, Fire Safety check lists and department evacuations•
Organised
and created new Team Member Inductions and welcome packets, check ins, uniforms,
passes, handling of identifications, P45s/P46s, National Insurance and CRB paperwork, Health
Questionnaires, Team Handbooks, Team Clearance forms, Application Forms and Recruitment
• Maintained records of training courses and training documentation for entire hotel
• Appendix 1 forms, accident reports, guest follow-ups; complaints & compliments, lost items
• Adhered to Company policies and procedures, created and in charge of budget spreadsheets,
distribution of business goals to all Department Heads, PACT testing, updating of notice boards
• Hotel Requests of day to day fixtures and issues; from contact with vendors to internal departments
• Team Welfare Coordinator and part of Team Forum, Payroll submission for all departments of hotel
• Representative on behalf of Hotel as liaised with Resort venues and departments: Human Resources,
Finance, Accommodations, Mail Room, Team Wardrobe, IT, Guest Services, Technical Services,
Environmental, Roadmap
Coach and contact with Resort Trainer, Resort Security and Headquarters• Point of contact of permission of Resort and Gate entry access for visitations and tours
• Hotel Tours, assistance with Press Launch Opening, high profile guests, problem solving for hotel
• General Manager & the Deputy Operations Manager & myself were only 3 full hotel key-card
holders • In absence of General Manager was representative on behalf of hotel for Resort Operations meetings
12/2009-01/10
•During peak season assisted with management, maître
de, till cash outs, and all hands on support.*Selected as Employee of the Month first month at Butlins, out of thousands (1,000s) of employees.
Villas Sol/ Coco Sunset/ Hermosa Heights, Playas del Coco/Hermosa, Costa Rica
Guest Relations/Outside Personal Contact (OPC)
03/09-11/09
• Sold vacation packages, marketed hotel, Fractional Ownership, and assistance in time share tours
Miracle Recreation Equipment Company
Mid-Hudson Region, New York
03/06-01/08, 12/08-02/09
Executive Assistant to President- 03/2002-06/2003 and Costa Rican Representative
03/06-11/09
• Assisted President in all aspects of business operations, administrative and managerial content
• Communications planning and implementation, site billings of materials, surface layout & workforce
• Enhanced business sales, production and clientele through marketing tactics and public relations skills
• Utilized Microsoft Word skills creating mass mail merges and expanding
organisational
Excel charts
• Outlook management, proposal preparation, item and project financials
• Designed with Auto Cad playgrounds and skateboard parks for schools, municipalities and parks
Administrative Assistant- 04/1999 to 01/2001
• Marketed via mail and telephone, as well as various office responsibilities
Limited Brands: Victorias Secret, Bath & Body Works, C.O. Bigelow Apothecaries, Henri Bendel, Pink, La Senza, The Limited, Express and White Barn Candle Co.
New York, NY
01/08-09/08
Legal Administrative Assistant of International Intellectual Property Legal Trademark Group
• Ensured
organisation
of three (3) filing rooms containing nearly ten thousand (10,000) Trademarks
• Expeditious retrieval of thousands (1,000s) of applications, renewals, registrations, and conflict files
• Created Excel charts, assisted with court documents, exhibits, pleadings, correspondence, &
invoices
• Provided help on any special assignments, high profile, confidential projects, editing and proofing
Outside Personal Contact (OPC), Amapola Hotel, Jacó, Costa Rica
12/06-06/07
• Marketed hotel, related vacation packages, and time shares associated with Interval International
International Centre for Dispute Resolution (ICDR)/American Arbitration Association (AAA)
International Case Manager
New York, NY
06/03-03/06
• Alternative Dispute Resolution professional coordinated & managed administrative
aspects of
Arbitral Process, Hearings, Mediation Sessions, working with world-renowned Judges, Lawyers,
Solicitors, Barristers, CEOs and Business Owners
• Selected as senior case administrator who managed confidential cases along with high profile clients
• Diverse Law Areas:
UNCITRAL,
Business, International, Large Complex Commercial, Employment,
Maritime, Patent, Construction, Insurance, Entertainment, Investment Banking, Telecommunications
• Conducted conference calls and used effective communication in variety of prominent global disputes
• Orchestrated superb courteous customer service, leading cases fairly, economically, expeditiously
• Maintained flow of information as neutral liaison between Arbitrators, Mediators and all Parties
• Ensured cultural sensitivity, impartiality, Code of Ethics,
organisational
skills, problem solving
• Main source of appropriate procedures, rules, and laws
• Facilitated, managed procedures of hundreds (100s) of cases with claims exceeding two hundred
forty ($240) million dollars; including Neutrals financials, successful settlements and awards
New York City Law Department,
Paralegal
New York, NY
02/01-03/02
• Supported Corporate Counsel Special Litigation team of attorneys on State and Federal levels
• Assigned specifically to assist on high profile class action lawsuits defending Mayor Rudolph W.
Giuliani, Department of Parks, Health and Hospital Corporation, and other agencies of NYC
• Created Excel computer database systems
organising
millions of documents using bate system
• Scheduled hundreds (100s) of depositions and court reporters in preparation of trial
• Located, interviewed, and obtained witnesses on behalf of case
• Prepared trial exhibits, redaction, deposition digesting, and provided details for expert witnesses
• Administered, monitored and participated in privileged document review sessions
• Responsible for direct delivery of motions, pleadings, and briefs to opposing counsel, courts & Judges
EDUCATION:
The University At Albany, State University of New York, B.A., 2000
Jay College of Criminal Justice, New York, New York, 2000
DUAL CITIZENSHIP: United States of America and Ireland
Flat 9
Connaught House
The Esplanade
PROFESSIONAL EXPERIENCE
06/10- 07/2010•
Helped with running of office.
Bourne Leisure, Butlins, United Kingdom
12/2009- 03/2010
•Temporary Christmas Contract: Duties included day to day running of operations of kitchen, stock taking,
ordering, rotas, handling maintenance, changed food from frozen to fresh, & health and safety management
Guest Appearances: Grand Kahuna/Zouks Santanas Restaurant/Kashbar
, Costa Rica
Mar.- Nov. 09
Chef de Partie/ Breakfast and Grill Chef
. Double Crown, New York, NY
October 2008- February 2009
• Various roles: prep work, in charge of expediting orders of the line, Grill Chef and assisting of frying
• Opening on weekends for Breakfast, overall preparation and set up
Kitchen Manager/Head Chef
, Good Enough To Eat, New York, NY
August 2007- September 2008
• Overseeing daily operations of restaurant as well as supervision and direction of fifteen (15) B.O.H. staff
• Daily Health and Safety checks, overall business cleanliness, monitor equipment, calls of needed repairs
• Created special menus daily, which assisted in enhancement of productivity and sales
• In charge of cost effective ordering, delivery, and inventory
• Conducted daily explanatory meetings of menu with all F.O.H./B.O.H. employees
• In charge of restaurant in owners absence
August 2006- June 2007
•
Sales of time shares and vacation packages associated with Interval International
• Meeting potential clients, explaining product in full, filling in contracts
• Processing credit cards, taking client calls, and all around handling and satisfaction
•
March 2005- August 2006
•
Talking to clients, closing deals, taking over from other representatives, as well as street marketing
September 2002- February 2003
• Sorting of credit cards and passports, rounds with drivers, taking calls, all general office work of all levels
Sous / Head Chef
, The Hotel Continental, Whitstable, Kent, England
November 2001-September 2002
• Cooking, food presentation and preparation, producing menus, stock control and orders
• Rota's
(time sheets), and general running and up keep of the kitchen on a day to day basis
Commis, Sous, Head Chef, Waiter and Bartender,
Gravesend, Maidstone, West Malling, Kent, England
February 1999- November 2001
• Assisted in every aspect of the catering industry:
cooking, food presentation, cleaning, stocks, ordering
• Serving clients, cash handling, and food control
• Creating new ideas for menus
• General up keep of whichever area covering, as I was a floater, due to knowledge of company and my
flexibility to work well with others and ability to adapt to any situation
Sous Chef, Commis, and Pot wash
,
The Old Monk Refectory, Canterbury, Kent, England
October 1997- February 1999
• Ordering, and stock management
EDUCATION
Abbottsford School, Burgess Hill, East Sussex England- 1996
Canterbury College- 1997-1999
Traveling for about three years around France, Andorra, Spain, as well as Costa Rica
May 2003- March 2009
Certification: The New York City Department of Health and Mental Hygiene Qualifying Certificate in Food Protection
References
Leo S. Bacauanu
Manager
Wap Company.
Leo_Bacauanu@gmail.com
