Operations Analyst Resume
Contact information
Boby S. Gordon
17 Street
Columbus
Ohio
Career objective
Looking for a challenging position of the Operations Analyst Resume the reputed University with a view to use my wide experience for the benefit of the organization.
General Mainframe Computer Support, Help Desk, Job Scheduling, Team Lead Junior Operations staff, Helpdesk experience within 3rd Party OEM/financial/ Insurance environments, Data Conversion & Transfer, QA, UAT, OAT testing, Change Management, Analyze, Create & maintain project test environments, User Support/Helpdesk, Data Migration, B.A.C.S, test & promote all required software through a controlled change management system, create & maintain documentation, liaise with users and management, Good communication skills both verbally and in writing, provide help & assistance in a general support & fix role, Log/Record all faults and fix if applicable using Test director/Infoman applications, test and install 3rd party software, provide training to users, investigate and improve all batch/online run times & fl General Mainframe Computer Support, Help Desk, Job Scheduling, Team Lead Junior Operations staff, Helpdesk experience within 3rd Party OEM/financial/ Insurance environments, Data Conversion & Transfer, QA, UAT, OAT testing, Change Management, Analyze, Create & maintain project test environments, User Support/Helpdesk, Data Migration, B.A.C.S, test & promote all required software through a controlled change management system, create & maintain documentation, liaise with users and management, Good communication skills both verbally and in writing, provide help & assistance in a general support & fix role, Log/Record all faults and fix if applicable using Test director/Info man applications, test and install 3rd party software, provide training to users, investigate and improve all batch/online run times & flow, File tuning. G.I.S. Document design using Xerox DJDE, File tuning. G.I.S. Document design using Xerox DJDE.
Abbey National June 1995 - October 1996 Change Management Analyst
Provident Mutual (General Accident/NU) April 1989 - May 1995 Operations Technical Analyst
Skills and achievements
Inventory Clerk trained
Windows NT 4.0, 3.1, 95, 98, 2000 XP, Vista, Microsoft Office 97, 2000, 2003, XP, E-Mail, Outlook Express, Msmail, Ccmail, Internet Explorer 4,5,6,7,8 Internet Intranet, Adobe Acrobat, Rumba, Citrix, Visio, Test Director, Ftp. Wavelab, Soundforge, Cubase, Acid Pro. Reason, FL Studio, Norton Antivirus, McAfee Antivirus.
MVS/OS390, JES2/SDSF, TSO/ISPF/JCL, VSAM, IAM, VTAM, DFHSM, DFDSS, CICS, DB2, IDMS, CITRIX, RUMBA, EXTRA, FILEAID, SELCOPY, STARTOOL, JOBSCAN, OPC/TIVOLI WORKLOAD SCHEDULER, CA-SCHEDULER, CONTROL-M, DITTO, AUTO-OPERATOR, CA1, TLMS, CONTROL-T, STROBE, DFSORT. VIEW DIRECT. CHANGEMAN, ENDEVOR, PANVALET, INFOMAN, TEST DIECTOR, FTP, REPORT DISTRIBUTION, BETA92/93, SAR EXPRESS , CONTROL-D, VIEW DIRECT, CA-ACCOUNTS PAYABLE, CA-GENERAL LEDGER, LIFE70, CA-MASTERPIECE 1 & 2 , Unisys ‘UNISURE’, MEDICAL SOFTWARE, XEROX 4090 DJDE. POS testing for BHS
Recent Training
Inventory Clerk Training ISUK - June 2010, Various I.T based
Interests
Ebay, I.T, Music, Music Production,
References
Boby S. Gordon
Manager
Wap Company.
Boby_Gordon@gmail.com
