Network Specialist Resume
Contact information
Zoran S. Rafalovich
13 Street
Jacksonville
Florida
Career objective
Looking for a challenging position of the Network Specialist Resume the reputed University with a view to use my wide experience for the benefit of the organization.
An enthusiastic Network Professional with an analytical mindset, strong technical acumen and a passionate interest in communications and IT. Resourceful, determined and quick to grasp new ideas and concepts, is able to develop creative solutions to problems, even under significant pressure. Works well on own initiative and can demonstrate the prioritisation skills and high levels of motivation required to deliver effective results to tight deadlines.
Objective
Looking to build on extensive range of technical skills in a suitably challenging role, at an organisation that recognises, rewards and invests in hard work. Also keen to achieve further professional development.
Key technical skills
CCNP (1 exam outstanding) CCNA Wireshark, Tcpdump Switching (VLANs, VTP, STP) Routing (EIGRP, OSPF, NAT) Firewalls (ACLs, Failover) IP Encryption (DCAPs, IP Sec) VoIP (Not vendor specific) SolarWinds, What's Up Gold MS SQL Server 2000/2005 VMWare (ESX, Workstation) Linux (Fedora, Redhat) Windows Server 2003/2008 Active Directory MS Office 2003/2007 SNMP, NTP, DNS TDM (SDH, E1, ISDN, PSTN) xDSL (ATM, PPP)
Career summary
System Design Authority, Home Office (Seconded) 3 days /week
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Sep 09 ¬ Sep 10
SDA on a £multi-million programme of work to deploy secure, integrated TDM/VoIP platforms. Specified new systems in-line with strategic objectives. Engaged suppliers, assessed proposed solutions and presented recommendations to client executives. Provided signoff on system and network designs, test specifications, test reports, support processes, user guides and training material. Used my in-depth knowledge of TDM and IP network technologies to reduce the complexity of proposed supplier designs, saving the client money. Root cause analysis of complex technical issues uncovered during test and deployment phases. Required regular liaison between multiple parties to develop, test and deploy fixes. Headed up the technical assurance team on a high-profile project. Re-shaped supplier test strategy to reduce technical risk and established a technical review forum to identify and address issues early. Attended vendor support forums, supplier meetings, standards working groups and project stakeholder board meetings on behalf of the client. Heavily involved in the strategy and planning for migration of services to new platforms.
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System Support Engineer, BT GES, London 2 days /week
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Sep 09 ¬ Sep 10
2nd / 3rd line support and ongoing maintenance of a variety of IP and telecom networks & services. Streamlined operational support procedures to provide more effective and efficient results for end customer. Commended by customers for taking personal ownership of faults and providing regular updates on progress and status throughout their resolution. Extended and developed network management systems to reduce false positive alarms and provide clearer and more accurate information about network faults. Authored major incident reports and provided recommendations and guidance on how best to mitigate against re-occurrence to senior operational management team. Championed the need for more frequent, informal customer and supplier events with support team counterparts, to help improve relations. Organised tour of network management centre to raise awareness of working practices and encourage feedback on where improvements might be made.
Systems Engineer, BT Group Engineering Services, Ipswich
Sep 06 ¬ Sep 09
Provider of IP and telecom networks, IT systems and consultancy services, with a very high focus on security, at aspecialist unit within BT Group. o Led on all technical aspects of the project life-cycle, including the definition of requirements, production of high and low-level designs, selection and procurement of equipment, definition of test strategy, execution of test cases, and Transition to Operations (TTO). Configured and thoroughly tested servers, software and networking equipment including the installation and hardening of operating systems, firewall rule-sets, IP addressing schemes, VLANs, databases and integration into network monitoring and alarm platforms. Allocated and managed the work of small teams of professional colleagues. 2nd and 3rd line support of protracted network and system faults. Prepared work and cost estimates in support of project planning activities and bids for new work and identified, owned and managed technical risks. Developed systems with adherence to ISO 9001 and CMMI quality standards/framework. Promoted to senior grade (12/08) after having proven my ability to successfully motivate, manage and coach others to deliver work. Developed role to take on customer liaison and direct line management responsibilities.
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Education, qualifications and professional development
2000¬2005 Key Modules:
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B.Eng (Hons) Electronic & Computer Eng. [2:1], University of Aberdeen Communications, Digital Electronic Systems, Engineering Project Mgmt.
Systems Engineering Disciplines (IET Sponsored Course, 2008) BT Leadership and Line Management (As part of graduate training scheme, 2007)
Interests and activities
Music, music festivals, fixing computers, science lectures, swing dancing and stand-up comedy.
References
Zoran S. Rafalovich
Manager
Wap Company.
Zoran_Rafalovich@gmail.com
