Information Analyst Resume
Contact information
Brunder S. Werkmann
17 Street
San Diego
California
Career objective
Looking for a challenging position of the Information Analyst Resume the reputed University with a view to use my wide experience for the benefit of the organization.
I am passionate about working within a legal environment and have a minimum of 15 years' experience working in the secretarial/ administrative field both as part of a team supporting management and working on my own. I obtained a Ilex Paralegal qualification (Law for non-lawyers) in 1999 and continued with my lifelong learning to go onto gaining a teaching diploma which allows me to train I.T.
I have been looking for a position with the intention of a long term career as a legal secretary. A legal secretary has been a wish of mine for a long time and I am well qualified to cope with Microsoft Programmes including Outlook or Email programmes, Electronic Diaries, Word, PowerPoint, Access and Excel. I have a Legal Secretarial Audio Typing qualification and have provided audio typing skills for a number of years.
My experience working with the NHS and the Child and Adolescent Team gave me a good grounding in being at front of house, providing a service to clients and clinical staff. I have also worked in a surveyor's office and typed lengthy reports, amongst other duties. My I.T. skills are excellent and I have experience of using large data files.
I can be flexible and like to stretch myself and would consider the Legal field a welcome challenge. I am happy to deal with the less exciting role of photocopying and stamp duties as this is all part of the smooth running of an office. I am a team player and feel I can contribute what is necessary to support colleagues when tight deadlines are part of the daily role. I am able to find and collate information in a supportive capacity as and when required and am keen to learn.
I would be very pleased to have the opportunity to interview for this position.
Educational and Professional Qualifications
General Education/ Relevant Training Courses
Level/Part
Year Obtained
Establishment attended
Certificate in Literacy
Level 2
Equivalent to GCSE
March 2009
City and Guilds NHS
Education Principles and Practice
Education Practice: ICT
Diploma
Diploma
2004 - 2006
Leeds Metropolitan University
European Computer Driving Licence
Pass
2003
Healthcare
Certificate ‘Excellent Learning Facilitation'.
Pass
2003
Course by Atkins Business Solutions
Legal Secretaries
‘Law for non-Lawyers'.
Diploma
Distinction Level III
1998-1999
College
Legal Text Processing
Level II
1999
Oxford Cambridge Examinations ( College)
Integrated Business Technology
Level II
1999
College
Computer Literacy and Information Technology
Level I
1995
College
RSA Word Processing
Level II & III
1995 - 1996
College
RSA Word Processing
Level I
1994
College
RSA Typewriting
Level I and 2
1994
Granby High School
Microsoft Software Programmes
Various in House Training
Word, PowerPoint, Access, Excel, PowerPoint.
In House certification
Effective Communications
N/A
1998 Health Care
Employment Details
NHS - Information Services Department - April 2008 - October 2010
Duties: - Managing requests for access to patient based systems
Advice and guidance to system users
Communicating with system suppliers
Project work - involved in development for Community Module
Operational advice to teams
Administrative role - updating records and managing multiple tasks
Managing electronic diaries across a group of staff
Telephone work - advising end users and resolving problems
Accurate keying of data
NHS - Systems Quality Coordinator Working for the Primary Care Trust
April 2004 April 2008
Sent on a secondment initially to assist with changing needs of the service
Working on my own or with other teams
Telephone - contacting staff, answering queries, external suppliers
Supporting teams to present away days
Teaching / Mentoring staff
Monitoring data and personally responsible for data correction
Sharing knowledge and advising teams / resolving issues
Working with external software suppliers to develop and test software
Working with the Project Team during a period of change within the PCT.
Production of training documents and reports.
N.B. Whilst still employed as an Administrator/Medical Secretary I was sent on secondment
to assist with the changes in the Trust.My role officially changed to Systems Quality
Coordinator in April 2004.
NHS - Administrator/Medical Secretary - April 2001 - April 2004
Employment transferred to Craven, & District PCT 01/04/2002
Front of house reception duties / greeting clients
Arranging appointments and diaries as requested
Answering all incoming calls and handling various requests
Office housekeeping including petty cash, photocopying
Taking minutes and distributing
Audio typing, reports and standard letters
Sorting and preparation of outgoing mail
Training new staff
Supporting the Manager during the refurbishment
Supporting clinical staff with full secretarial service
Acting Fire Officer and First Aider
Central point for I.T. issues and liaising with central I.T. department
Attending Team meetings
Confidentiality courses.
Problem solving.
NHS - Community Services Secretary - Health Care
July 1998 - March 2001
Working with Child and Adolescent Team
Main reception duties
Telephone duties
Organising diaries and meetings
Co-ordinating multi-disciplinary meetings
Secretarial Support for Consultants, Psychiatrists, Link workers, social workers, students, Psychologists
Working to deadlines for reports required for hearings
General housekeeping duties / filing, photocopying, petty cash, banking, ordering stationery, arranging for temporary staff
Reporting maintenance problems to central office and ensuring maintenance is completed.
Locking up and security issues / changing security codes
Confidentiality
Problem solving.
August 1997 - July 1998 Housewife and working for family business - Surveyors.
MENCAP - 24 February 1997 - 31 July 1997
MENCAP - Training Administrator / Divisional Clerk Typist
Initially my role was to establish the needs for 6 area managers so that a training plan for the year ahead could be published.
Direct involvement with the design/layout and production of the training plan
Responsible for organising all planned training venues and liaison with different companies
Issuing training programmes to staff and travel instructions
Gathering information and statistics
Administrative duties to involve filing, answering telephone, outgoing mail, attending meetings, overnight stays where necessary when preparing for conferences.
MENCAP - Acting Secretary to the Divisional Contracts Manager.
25 November 1996 - 24 February 1997
Arranging meetings and co-ordinating diary dates
Collating statistics
General administrative duties for the Northern Division
MENCAP - Clerk / Typist to Divisional Services Manager
11 March 1996 - 24 November 1996
Filing Photocopying, faxing and telephone duties
Opening post and franking mail
Typing as required
Inputting data onto spreadsheets.
Corporate Sector of National Westminster Bank
27 March 1995 - March 1996
Administration Support Officer at CHAPS control centre
Responsible for microfiche records
Retrieval of archive data for investigative purposes
Keying of data to tight deadlines
Working with investigation officers dealing with overseas trading
Updating of database designed by myself
Customer enquiries
Routine office duties
Typing of letters
Working for Financial Department and Personnel Section as an Administrator.
References
Brunder S. Werkmann
Manager
Wap Company.
Brunder_Werkmann@gmail.com
