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Joan smith

132-90street New York, NY

Phone: 646-660-2457

E-mail:  Joansmith@gmail.com

 

 

 

 

Objectives                                                                                                                    

To obtain a full time permanent position utilizing all acquired skills and work experience.

 

Skills

  • Responsible, well organized, dedicated employee.
  • Able to communicate clearly, orally and in writing.
  • Able to work as a team as well as independently.
  • First aid certified (expires Nov. 2012)
  • Enjoy working with a wide range of people.

 

Experience

Inside Sales Representative (October 2007 – Present)

Ames Tile & Stone (New York, NY)

  • Dealing with customers in person and over the phone, offering technical advice and taking orders for both the general public and industry related customers.
  • Maintaining and balancing petty cash, taking payments on A/R accounts as well as all bank deposits.
  • Issuing vendor purchase orders for stock as well as all office purchases.
  • Problem solving on a daily basis in a fast paced high pressure environment.
  • Occasionally picking customer orders and physical counts, when short staffed in warehouse.
  • Technical go-to person for the Edmonton Branch.

 

Inventory Control Clerk (April 2007 – October 2007)

Polytubes Inc. (New York, NY)

  • Preparing monthly schedules for cycle counts and reconciling daily counts; including issuing recounts, investigating and making corrections for 5 branches across Canada.
  • Perform physical counts and audits in order to monitor and correct negative inventory.
  • Reading production sheets and entering information into system, requiring great attention to detail and accurate data entry skills.
  • Posting and investigating all inventory adjustments, posting daily sales journals and releasing the inventory and receivable batches.
  • Played a major role in closing month end; reconciling inventory for all 8 branches, closing all batches and creating excel reports to be used for the quarterly financial reports.

 

Customer Service Representative (June 2006 – April 2007)

Polytubes Inc. (New York, NY)

  • Dealing with customers on the phone and via email, taking orders and providing technical support.
  • Creating and maintaining customer order tracking system, resolved all pricing and shipping errors.
  • Quoted production of polyethylene pipe used for water and gas to various types of businesses.

 

 

Attendant 1 – Nutrition & Food Services (March 2003 – May 2005)

Caritas Health Group – Edmonton General Hospital (New York, NY)

Main Kitchen:

  • Responsible for preparing meal trays and nourishments for all residents.
  • Serving the patients, including those on a special diet.

Rendezvous Café:

  • Serving customers and patients.
  • Operated cash register.
  • Cooked short order items.
  • Responsible for shutting down the kitchen (including steam tables, grills, deep fryer and dish machine).

 

Aide 1 – Housekeeping Services (November 2001 – January 2004)

Capital Health Authority – Glenrose Rehabilitation Hospital (New York, NY)

  • Responsible for disinfecting and cleaning all patient and non-patient areas.
  • Prepared rooms after discharge of regular and isolation rooms.
  • Properly disposed of bio-hazardous materials and general waste.

 

Porter – Central Services (November 2001 – November 2003)

Capital Health Authority – Glenrose Rehabilitation Hospital (New York, NY)

  • Transported patients with the facility as well as the Royal Alexander Hospital.
  • Transported blood and urine samples as well as confidential records.
  • Operated battery powered cart.

 

Attendant 1 – Environmental Services (April 2001 – November 2001)

Capital Health Authority – Royal Alexander Hospital (New York, NY)

SAME DUTIES AS LISTED UNDER AIDE 1 – HOUSEKEEPING SERVICES

 

Education

Medical Office Assistant Diploma (February 2005)

  • MS Windows XP, Word, Excel, Access, Outlook
  • Basic Bookkeeping
  • Accurate keyboarding skill of 55wpm
  • Medical terminology and medical transcription
  • Clinical procedures and medical office procedures