Director Of Operations Resume
Contact information
Bri S. Tsai
17 Street
Los Angeles
California
Career objective
Looking for a challenging position of the Director Of Operations Resume the reputed University with a view to use my wide experience for the benefit of the organization.
Personal Profile
A well organised, capable and enthusiastic individual
Sound and effective organisation skills, focused toward achieving results
Ability to quickly adapt to new environments and to adopt and understand new concepts
Strong interpersonal skills at all levels
Has excellent people skills, adaptability and a flexible, ‘can do’ attitude
Both a team player and able to confidently use initiative to reach objectives
Training
Health and Safety in the Workplace
Fire Warden Course
Microsoft Word and Excel – Various
Office Safety Supervisor
DSE / VDU Assessor
C.I.T.B. CSCS Certificate
St Johns First Aid at Work (now expired)
Management Skills for the New Manager
Education
Howard of Effingham School, Lower Road, Effingham, Surrey 1981 to 1986
O Level: English, Drama
CSE: Maths, Biology, Childcare and Development, Home Economics
Pitman I: Office Practice
RSA I: Office Practice
Hobbies and Interests
Gardening
Overseas Travel
Reading
Scuba Diving
Theatre / Movies
References
References are available on request
Employment History
ACE INA Services UK Limited 10.04 to 12.10
Ashdown House, , Crawley, West Sussex,
PA to Director of IT Operations
Administration and support to Director and IT Operations team in UK and Europe
Prioritisation and management of meetings, diary, post, and messages for Director
Organisation and preparation of meetings and external conferences
Management of projects for social events from a summer BBQ event for all staff and their families to team lunches and evenings out, and the annual office Christmas party
Project management of (and participation in) many annual charity events including Race for Life and Jeans for Genes. I most recently organised a team to transform the overgrown gardens in a Life Charity hostel for young mums / mums to be
Assisting with administration of software licensing and contract renewals
Collection and collation of weekly / monthly reports to Senior Executives
Extensive travel arrangements (worldwide) and itineraries for Director and team
IT Administrator for staff leave/absence (Hobbes) and timekeeping/project management (Clarity) web-based applications
Maintenance of staff records to track all overtime, expenses, sickness, leave etc
Liaison with recruitment agencies and ACE managers to co-ordinate and action all team recruitment requirements (permanent and contract staff)
Induction of all new staff and contractors within the department and upkeep of documentation
Trusted to handle sensitive and confidential documentation and information
Health and Safety responsibilities including H&S inspections, committee meetings (previously First Aider, Fire Warden and DSE Assessor)
Raising / chasing of purchase orders and payments to suppliers
Upkeep of department records such as supplier correspondence and agreements, financial information, contacts etc
Calculation and submission of monthly petty cash requisitions
Key Achievements
Managing the requirements and maintaining the expectations of both the Director as a PA and as sole administrator for a team of up to 150 staff across Europe
Management of in-house office moves including co-ordination of sub-contractors on site
Excellent knowledge and competency in MS Office 2003 (Word, Excel, PowerPoint and Outlook)
Organisation of departmental and office social and charity events (maximum budget 22,000.00)
Re-structure and increase efficiency of administration procedures and working practices
Please Note:
I have recently relocated from West Sussex to temporary accommodation in whilst seeking employment. I have some flexibility, therefore, to my permanent location.
Having been made redundant from BBUK I carried out a selection of assignments with Office Angels before being introduced to ACE INA. I initially worked at ACE on a temporary basis as an HR Administrator until I began my current role in January 2005.
Bilfinger Berger UK Limited 06.99 to 05.04
Special Projects Department (Small Works)
The Old Bank House, 11- , Chertsey, Surrey,
Office Manager / PA to Directors
Responsible for overseeing all aspects of administration in the Special Projects office and site offices
Recruitment, training and management of administration staff across several locations
Liaison and rapport building with client teams and sub-contractors including organisation of meetings and social events
Project administration and management
Tender preparation and presentations
Facilities and office management including set-up of all new site offices
Visits to several sites to assist with their administration
Office Safety Supervisor, VDU Assessor and First Aid Representative
Successful implementation of the office practices and operating procedures
Travelling through Thailand and Vietnam 01.99 to 04.99
Learning Tree International (Temporary role via Adecco) 06.98 to 01.99
Mole Business Park, Leatherhead, Surrey,
Corporate Sales Secretary
Dealing with all correspondence to and from account managers
Preparation of presentation documents
Keeping diary and dealing with telephone enquiries
Travelling through India, Pacific Rim, Australia, New Zealand and USA 12.96 to 06.98
Llewelyn Wynne Limited 07.95 to 11.96
Sales Administration Department,
Business Park , Leatherhead, Surrey,
Sales Representative / Administrator
Assisting customers over the phone and face to face by processing orders
Dealing with clients within the showroom and advising of promotions and new products
Participation in many national and regional trade shows, which I found particularly enjoyable and satisfying
Processing of sales which included liaising with the clients and warehouse to ensure delivery was made on time
Regular client liaison to ensure their accounts were managed effectively and productively
Discussing sales and marketing plans and ensuring they were implemented within the deadlines
TIE/Communications UK Limited 10.92 to 07.95
Sales and Technical Departments,
8, Mole Business Park, Randalls Road, Leatherhead, Surrey,
Sales Secretary
Liaison with business clients to book appointments for sales representatives and assist in the sales process
Producing documentation for and contacting leasing companies on behalf of clients
Contacting clients existing communications companies to prepare and arrange for cut off and removal of systems being removed on behalf of clients
AMC (Client Services) Manager
Solely responsible for managing all the (AMC’s) Alteration, Maintenance or Change requests to client’s specific requirements
Proving quotes to clients for bespoke jobs such as additional equipment to their existing systems, office moves, or other alterations i.e. programming changes requiring either remote access or a site visit
Preparation of tender and contract documents
Liaising with the engineering manager to schedule engineers to carry out works
Ordering of equipment required to carry out the required works
Working successfully within strict deadlines ensuring this was with the Service Level Agreements and to the clients requirements
Adecco UK 06.90 to 10.92
Previously Ridgeway Recruitment/Adia Personnel Services Limited
East Street, Epsom, Surrey and , Leatherhead, Surrey,
Permanent Consultant / Temporary Business Manager
Generation of temporary and permanent business
Extensive liaison with and understanding of both employers and their employees
Interviewing and assessing candidates, then going on to find them suitable employment
Skills / personality matching to canvassed or available jobs in line with monthly targets
Comprehensive understanding of the local business community
General Portfolio 05.89 to 06.90
Financial Advisor
Debenhams PCL 04.88 to 05.89
Consultant / Management Trainee
Boots the Chemist 06.85 to 04.88
Sales Assistant
References
Bri S. Tsai
Manager
Wap Company.
Bri_Tsai@gmail.com
