Customer Service Billing Administrator Resume
Contact information
Bob S. Ragagnin
12 Street
Jacksonville
Florida
Career objective
Looking for a challenging position of the Customer Service Billing Administrator Resume the reputed University with a view to use my wide experience for the benefit of the organization.
Profile I am a hard working, reliable and trustworthy individual who is comfortable as part of a team, large or small, or working as an individual. Over the past ten years experience has been gained in a number of varied roles with increasing responsibility entrusted to myself by people in authority. Always willing to learn new skills, improve and develop myself and others, I believe I am a valued individual who has much to offer and share.
Employment History ï‚• NPower, Road, Fenton April 2006 Present CustomerService Administrator Main duties include processing meter exchanges, rebilling accounts, investigating incorrect accounts and chasing relevant data. Also, throughout my time in this position I have had other responsibilities including taking inbound and making outbound phone calls to customers and internal departments, taking debit and credit card payments and up-selling direct debits to customers. Within the past eighteen months I have been involved in various levels of floor support, being the senior team member helping other staff members with any help they may need. I have also recently been identified and encouraged to pursue other roles within the company including senior management and training. ï‚• T.H.E. Distribution Centre, Wolstanton January March 2006 Within this role a distribution picker I received orders that were received from clients and was expected to use my own initiative to find and select the correct items quickly and efficiently, and then send them to where they needed to go. ï‚• Music Zone, Potteries Shopping Centre, Hanley December January 2005 Sales Assistant Main duties and responsibilities in this temporary position involved serving customers, answering and customer enquiries, answering the telephone, cash handling, opening and closing the store, stock replenishment and merchandising. This was my second time in this position (see below) and I was occasionally entrusted with cashing up, keyholding, being responsible for the running of the store briefly when the manager or assistant manager was absent and was given a supervisory role.
Armitage Venesta, Trentham June August 2005 For this temporary summer job, I worked in a factory in whichever department I was set on a particular shift. Main responsibilities were ensuring quality standards were adhered to, working heavy machinery independently and under supervision and being involved in a production line to ultimately produce a product of the highest standard.
Music Zone, Potteries Shopping Centre, Hanley December January 2004 Sales Assistant“ My duties in this position were the same as those above as this was my first occasion of working at Music Zone.
Wilkinson Stores, Newcastle-under-Lyme and Bedford, September 2001 “ November 2003 Stock Replenishment andCustomer Service In this part time position I was responsible for keeping the store stocked to an acceptable standard, answering any customer enquiries, warehouse management, answering the telephone and responding to queries, customer announcements and the general upkeep of the store. I moved to Bedford for university and Wilkinson were more than happy to accommodate my request for store transfer.
Education History I attended St. Peters C of E High School, Penkhull and achieved nine GCSE’s (A* - C grade) including maths and English. After this I attended the City of Sixth Form College where I gained three A levels including psychology and physical education.
Interests I have a great interest in film, watching many at the cinema and at home. I enjoy cooking and trying new experiences in the kitchen, reading, writing and playing and watching sports.
References
Bob S. Ragagnin
Manager
Wap Company.
Bob_Ragagnin@gmail.com
