Assistant Bank Manager Resume
Contact information
Brian S. Jeram
13 Street
Austin
Texas
Career objective
Looking for a challenging position of the Assistant Bank Manager Resume the reputed University with a view to use my wide experience for the benefit of the organization.
Profile A thorough professional and outstanding banking professional with extensive banking knowledge and management skills. Use-in-depth knowledge of procedures and policies to priorities key issues while responding positively to pressure and working to tight deadlines. Have experience of establishing new branch offices and developing investments. Skilled in establishing lasting banking relationships.
Objective To Excel & Rise, through focused efforts & performance, which are Productive & Wise
Total Exp 12 Years in banking and HR Management
Areas of Expertise
Business Development
Operational Management
Compliance & Service
Strategic Planning
Change Management
Recruitment
Customer Service
Sales Initiatives
Team Building - Leadership
Staff Training
Financial / budget / P & L control
Promotions
Punjab National Bank (I) Ltd, April 2010 - Present
Job description: Assistant Branch Manager
Responsible for Managing Overseas & Business Account Service Desk of the branch.
Handling Branch operations, Customer Queries, Locker & MIS Reporting.
Adheres to regulations, compliance, legal obligation, data protection, TCF & AML rules.
Handling Inward and Outward Foreign Remittance and Retail Investment Advisory Services to NRI Clients.
Managing investment portfolios of HNW customers of the Bank.
Deposit Mobilization and building new client relationships.
Dhesi Group PLC, Gravesend (Kent) Sep '09 to March'10
Job description: Human Resources & Administrative Officer
Processing of weekly wages, recruitment of new employee and their joining formalities
Liaison with supplier for Purchase Indent and reconciliation of financial accounts
Responsible for maintaining personal records of all the employees.
Responsible for Home Office Annual Visit.
SIA Certification, Data Protection Act, Achilles Building Confidence Certification.
HDFC BANK LTD, Ambala - India March' 07 to August' 09
Job description - Senior Branch Manager
Managing an operational full time staff of 20 members & sales staff of 19 members
Ensuring Internal & Regulatory compliance and maintain Service Quality.
Responsible for Branch Profitability, Sales Targets in terms of deposits and cross selling of different bank products.
Motivating, training, guiding & handling the team to achieve targets of third party products like Life Insurance, General Insurance & Mutual Fund.
Planning and executing market communication & promotional strategies viz. direct mail campaigns, exhibitions, product displays etc.
Managing High Net worth Individuals (HNIs), Non Resident Indians for their Domestic & Foreign Currency denominated Investments.
Monitoring of Daily, Monthly and Quarterly Reporting to Zonal and Corporate Office.
Ensuring minimum turnaround time for resolving customer complaints and maintaining high customer satisfaction levels.
Centurion Bank of Punjab Ltd, Rajpura (Punjab) - India May' 03 to Feb' 07
Job description - Branch Manager
Development and Implementation of business plans, budget, policies and procedures
Responsible for generating branch income through selling Third party and Liability products, Deposit Mobilization, Investment Advisory services offered to NRI Clients
Establishing excellent business relationship with corporate clients & Govt. Officials
Preparing various weekly/ monthly reports pertaining to process & productivity reviewing the audit requirements of the department; conducting periodic audits
Deals with customer enquiries to provide advice and handle customer complaints
Appraisal, Sanction, Documentation, Disbursal & Recovery of Retail Loans such as Mortgage, Personal, Auto, Education and Working Capital Limit
Responsible for People Management, Brand Building & Multi Channel Sales Activities
Training and motivating the employees for their personal and professional growth
Bank of Punjab Ltd, Ludhiana (Punjab) - India Feb' 98 to April' 03
Job description - Branch Operation Manager
Responsible for day to day routine of the branch i.e. customer interaction, cash management, Daily Branch Reports, ATM reconciliation & Clearing transactions
Managing activities pertaining to Account Opening, CMS, Demat Accounts, NRI services and cross selling of Retail Loans, Insurance products & Mutual Funds.
Currency Chest operation - liaison with the branches for their cash requirements
Implementation of bank internal and regulatory processes
Specialization in handling NRIs ( Non Resident Indians )
Providing prompt and efficient pre & post sale service to all customers
Issuance of Fixed Deposit Bond, dealing with maturity & pre-maturity proceeds
Locker Operation, Issuance of Banker Cheque and filing of various Tax Returns
Supervision of Marketing as well & Operation Team activities
Achievements:
Emerging Star Award for Audit and Compliance in 2005
Best Branch Manager Award in overall parameters in June 2006 in Region of 57 branches
Life Insurance Switzerland Contest won with 150% achievement of target in July 2006
NRI Deposit mobilization Bangkok Contest won with130% achievement of target in 2007
Become one of the youngest Managers of the Bank at the age of 27th.
Training Attended
Branch Leadership program organized by HDFC Bank
Managerial Effectiveness, Negotiation Skills and Customer Services
Foreign Exchange and Banking Operation & Compliance
Intensive Credit Appraisal Program
Personal Information
Interests: Financial & Political Affairs- National and International Both
Mobility: Full clean driving license.
DOB: 1976
Marital Status: Married
Visa Status: Tier 1 HSMP to work in UK
Qualification: Bachelor of Commerce (1993 - 96) Kurukshetra University (India)
Specialization: Finance & Accounting and Pursuing CeFa
Language Fluency: English, Hindi, Punjabi & Urdu
References
Brian S. Jeram
Manager
Wap Company.
Brian_ Jeram@gmail.com
